The old order isn’t coming back, traditional leadership development is not enough…


Helping Mid-Level Managers Take the Leap Into AI

The Challenge


FROM STRUGGLING TO KEEP UP WITH AI TO LEADING THE CHARGE


In 2025, navigating change was the name of the game, not just at this $120M digital consultancy, but across industries. This company needed to bolster their people leaders’ capacity to lead their teams through change in a way that drove revenue. They needed to adopt a bias toward action, including diving head first into AI experimentation.

Our Solution


Experience Institute partnered deeply with the people team to co-design and lead two cohorts of a program focused on Leading through AI change. Leaders developed awareness of their own mindsets and the ways they most needed to shift to enable this change, and each person executed a self-designed 3-week AI experiment (an AI Leap!) designed to push them out of their current realm of understanding and prove to themself just how much they could change through a short sprint.

Outcomes


95% of participants said they now have stronger tactics for leading their team’s adoption of AI.

The AI Leaps people took led to immediate business gains:

    • People Ops: Automated the onboarding process for Engineering Managers, including customized growth plans and coaching assignments

    • Content: Built a living content operations system to keep the entire team aligned and moving

    • People Development: Created a strategic thinking coach to support technical employees in developing broader strategic perspective

    • Ops: Used AI to consolidate project notes from multiple sources into a single source of truth

An AI novice said: “I used to think building Gems was for more technical folks, now I think anyone can do it.”

On the other end of the spectrum, we heard: “I walked into this workshop feeling a bit skeptical since I feel like I use AI extensively and am already pushing my own boundaries with it. But going through the process illuminated an idea that I am excited to explore as it feels like it’s my own direction, not me just adopting/reacting to tools. That feeling of proactivity is empowering.”


“[It’s] making me feel bolder to lean into the future. The process has taught me that once you get past that fear, you amazing yourself with what you can achieve and do.”






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