Leading Through Conflict

Creating a Roadmap for Productive Tension

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Programs of Interest

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Stage in Career
Programs of Interest
2-hrs + 7 day application
Virtual, In-person, or Hybrid with pre-content & 1-on-1 support

Curriculum Guide

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Leading Through Conflict

Course Overview

Conflict can feel messy. Often, leaders disguise their fear of conflict with messages of "teamwork" and "keeping the peace." This communicates that in the workplace there is no room for healthy conflict.

Organizational psychology shows that with certain practices, conflict can lead to greater innovation and more rooted teams. So how do leaders develop teams to be able to engage in productive tension? And how do they leverage varied points of view to positively impact progress?

In this workshop, participants will learn tools and frameworks to lean into challenging conversations. Through guided, repeatable exercises, they'll leave with an understanding of their own relationship to conflict styles, feedback, and difficult conversations.

Course Takeaways

Understand the human need and response to conflict

Build knowledge of the organizational science behind the benefits of productive conflict in the workplace

Gain awareness of personal conflict styles and tools to understand the preferred styles of others

Attain frameworks for leaning into productive conflict

Learn tools that lead to more transparency, trust, and mutual respect amongst colleagues

Practice a model for hosting difficult conversations

I appreciated the simplicity of these models and how accessible it is to implement. As a culture carrier at my company, this workshop gave me a clear way to be more intentional about feedback nudges.

Our Methodology

Learn through Experience

Experiences are what change how we see ourselves and the world. People who thrive are curious, focused, have a bias towards action, and pursue ongoing learning.

Ei's methodology is rooted in the belief that the deepest learning occurs through experience. Each workshop addresses specific personal or organizational challenges and then cycles through the pillars of experiential learning.

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