Leading With Empathy

Leading with empathy, strategic perseverance, and re-centering in your workspace.

Victor Saad


Welcome to issue No. 19 of Work Different — a weekly summary of the top articles focused on workplace culture and career development.

On Leading with Empathy

If you’re leading a team, no doubt you have had to implement some changes in recent months. How did you go about announcing the change(s) to your team? How was the news received? Most of the time, “how information is communicated to employees during a change matter more than what information is communicated.” Patti Sanchez offers a few tips on how to approach an organizational change. 1. Check In with Your Audience. Be open and engaged with your team. Ask each member about their beliefs, feelings, questions, and concerns before you implement the change. 2. Tell People What to Expect. Learn about your team’s specific fears, and acknowledge them openly. 3. Involve Individuals at All Levels. Learn to show empathy for everyone involved in your transition. When your entire team feels valued and included, you will have a smoother and more successful transition. Harvard Business Review.

On Strategic Perseverance

Starting your own business is an uphill battle, especially if you’re doing it for the first time. Seasoned entrepreneurs and members of The Oracles share their strategies for perseverance. 1. Take the punches. Your ability to handle setbacks and perseverance is what will take you from a “wannapreneur” to an entrepreneur who builds a business that lasts. 2. Mimic success. The best thing you can do for yourself as an entrepreneur is to find a good mentor who you can go to for advice and regular check-ins when times are tough. 3. Lead confidently and think big. Have confidence in the team you have built and give them the agency to create and experiment. 4. Influence your outcome. Actively practice goal setting, and know that you can influence outcomes with the power of thought and intention. 5. Have a “growth mindset.” If entrepreneurship was easy, everyone would do it. Avoid making fear-based decisions and embrace an attitude of perseverance. Trust that creativity, patience, and consistent hard work will take you where you want to be. Entrepreneur.

On Recentering in Your Workspace

Let’s be real. Multitasking is bad for productivity. Sharing a workspace with roommates, partners, children, and pets only creates more room for distractions. Art Markman offers a few ways to make your home environment more conducive for working from home. 1. Pay attention to your workspace. What is working and what is not? Grab a sheet of paper and sketch out what you would do if you could start over. Do you want to move your desk closer to the window? Invest some energy (and maybe a decent desk chair) in making your space more work-friendly. 2. Less is more. Make a list of your tasks and decide which ones require more energy, which ones require more time, and which ones require both. Then decide which one you want to tackle first. Don’t beat yourself up if you do not check off everything on your list on a given day. 3. Go back to the basics. Have pen and paper and post-its on your desk. Keep your phone and distractions out of reach. Fast Company.

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Victor Saad


I’m an author, educator, and community builder living in Chicago. I started Experience Institute, an organization helping college students and career professionals learn and grow through short-term, real-world experiences.

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